I forgot my password for IdentyTech CRM account
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- Jul, 21, 2018
- identytech
In case you forgot a password for IdentyTech CRM account, please write us an email to support@identytech.com. Also, please specify your Username and your company name. New password will be automatically sent to you via email (to the email you registered with).
Read MoreCan I move a software license to another machine, once a license was activated?
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- Jul, 21, 2018
- identytech
It is impossible to transfer a license to another machine, once a license was activated. You can install the software on another machine. But you will need to generate a new license file.
Read MoreDo I need to generate another license in case more terminals were purchased?
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- Jul, 21, 2018
- identytech
No, you do not need another license file in case more terminals were purchased, you simply need to update an existing license file.
Read MoreHow Do I update a license file?
- Comments Off on How Do I update a license file?
- Jul, 21, 2018
- identytech
In case more terminals were purchased by the customer and needs to be used by the software, it is required to update a license file. This can be simply done by logging into the CRM portal –> Licenses section. To update a license file simply click the “Download” button near the hardware ID of your […]
Read MoreHow Do I generate a license file?
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- Jul, 21, 2018
- identytech
To retrieve a Hardware ID, open “Configuration Manager” (Start->Programs->IdentyManage-> Configuration Manager), and click on “Get Hardware ID” button. Copy the number that appears on the screen. Please note: IdentyManage software or IDT-SDK must be installed prior to license generation. Browse to http://crm.identytech.com, “License” section. Click on “Generate license” button and paste previously copied Hardware ID. You can also […]
Read MoreHow Can I Find My Hardware ID?
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- Jul, 21, 2018
- identytech
To display your Hardware ID, from IdentyTech Configuration Manager (Start->Programs->IdentyManage-> Configuration Manager), click Get Hardware ID. An example of a Hardware ID is: BF9000Z4S12652 Please Note: The “Hardware ID” is NOT a serial number that appears on the boxes with a shipped products. If you cannot find the Hardware ID for the product you are activating, please […]
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